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  • How AI-Powered CRM Drives Digital Transformation in Financial Services

    How AI-Powered CRM Drives Digital Transformation in Financial Services

    In today’s era of big data and customers who increasingly favor ecommerce and online banking, the financial services industry is facing a wave of change.

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  • Appirio TestRight Delivers Flawless Consistency

    Appirio TestRight Delivers Flawless Consistency

    Through our innate desire to produce quality over quantity, we’ve discovered that automated testing is an untapped treasure that can help us flawlessly deliver customized experiences.

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  • Meet Nigel: The Conversational Salesforce Bot1:09

    Meet Nigel: The Conversational Salesforce Bot

    NiGEL, the Next Generation Engagement Layer, is an interactive mobile application that works with business applications — Salesforce, Google, Workday and more.

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  • Are You Ready For Salesforce Lightning?

    Are You Ready For Salesforce Lightning?

    In the cloud and social era, both customers and workers have grown accustomed to fast-improving digital experiences. The digital age has exposed a new challenge for companies the world over...

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  • Georgetown Engages Faculty, Students, and Alumni in a Salesforce Community

    Georgetown Engages Faculty, Students, and Alumni in a Salesforce Community

    Appirio developed a customized Salesforce Sales Cloud CRM solution, featuring a full 360 view of both workers and customers, allowing Georgetown to provide a unique portal to students and faculty.

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  • Our CRM Leadership … Solidified

    Our CRM Leadership … Solidified

    Wipro named a “Leader” in Gartner’s “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide”

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  • Advancing an Agile Worker Experience

    Advancing an Agile Worker Experience

    Through an anytime-anywhere mindset, companies can foster employee agility and an open and thriving workplace culture. In this ebook, we explore the capabilities that leverage an agile WX.

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  • Humanizing the Patient Experience with Collaborative Care

    Humanizing the Patient Experience with Collaborative Care

    As consumerism continues to affect the healthcare field, patients are taking an increasingly active role in the decisions being made surrounding their health.

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  • Appirio's Employee Community Lightning Bolt1:23

    Appirio's Employee Community Lightning Bolt

    Appirio's Employee Lightning Bolt solution is built using Salesforce Communities & Lightning -- meaning you can roll out a beautiful, consumer-grade employee community with minimal development.

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  • Thriving with Appirio’s Cloud Management Services

    Thriving with Appirio’s Cloud Management Services

    What happens after implementation? Have you considered how much support your teams will need to ensure that your Worker Experience doesn’t suffer? How will you thrive?

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  • How Restaurants Use Technology to Focus and Connect

    How Restaurants Use Technology to Focus and Connect

    Connected Customers, Stores, and Workers — organisations across the industry are highly-focused on delivering a differentiated experience to their customers, and are looking at how technology can help

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  • The Productivity Prescription: How To Create A More Productive Workforce

    The Productivity Prescription: How To Create A More Productive Workforce

    We've identified the 4 capabilities required to maximize workforce potential. In this ebook, we dissect those capabilities and identify the processes and technologies that empower workers.

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  • Six Ways to Combat Innovation Stagnation

    Six Ways to Combat Innovation Stagnation

    Here are six ways you can refresh your company's Worker Experience and inject energy and innovation.

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  • The Intersection of Technology & Culture - The Changing Role of the CIO

    The Intersection of Technology & Culture - The Changing Role of the CIO

    Today’s CIOs are being asked to oversee business functions beyond traditional IT, in order to drive innovation and transformation across the entire business.

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  • Satisfied Customers: An Outcome of the Virtuous Cycle

    Satisfied Customers: An Outcome of the Virtuous Cycle

    A well-planned CX journey requires high levels of dedicated care and a personalized sales approach.

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  • Appirio’s CRM HealthCheck1:18

    Appirio’s CRM HealthCheck

    Your CRM was supposed to support your business transformation. But a bad Worker Experience is leading to a bad Customer Experience. It’s time to fix your CRM with an Appirio CRM HealthCheck.

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  • An Introduction to Salesforce Lightning Bolts1:35

    An Introduction to Salesforce Lightning Bolts

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