Eric Parrott is the General Manager of the Financial Services Practice at Appirio. He has direct responsibility for sales and account management for Appirio financial services clients in the US and indirect responsibility globally. His expertise includes customer relationship management strategy, Salesforce, and other enterprise cloud technologies, and Agile development methodology. Industry expertise includes banking, capital markets and wealth management. Eric's been with Appirio for over six years and has been focused on CRM consulting for almost 20.