Kyla Farroll is a Senior Consultant with Appirio after spending over two decades in higher education. Kyla has been a leader in Academic Advising, Financial Aid, Recruiting & Admissions, and Student Services, as well as championed student success initiatives and led system implementations. As part of the Digital Experience Strategy team, she helps guide higher education institutions to realize their transformational visions. Kyla is 3x Salesforce certified, is a Trailhead Ranger, and earned her Bachelor of Arts degree in journalism and Master of Arts degree in media communications.