Most Recent Articles
Our CRM Leadership … Solidified
Wipro named a “Leader” in Gartner’s “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide”
Ask the Salesforce Experts: 5 Questions About the Employee Community Lightning Bolt
3 of our lightning bolt experts discuss the uses and benefits of our Employee Community Lightning Bolt app.
Toe the Line to CX: How Self-Service Can Satisfy Your Customers
Improve your customer satisfaction by providing them with the option of self-service.
How to Set the Groundwork for Productive Meetings
4 key areas of focus to make sure you are getting the most out of your meetings.
The Big Switch — Are You Ready for Lightning Experience?
Everything you wanted to know about switching from Classic to Lightning Experience.
7 Channel Cheats to Keep Up with Your Customers
Here are 7 easy ways to score some “loyalty points” with your customers.
How Salesforce Engages Workers With Technology, Data, & Culture
Dan Bognar, Salesforce’s Senior Vice President of APAC, shares the secrets to success when trying to improve your organization’s engagement with employees, customers, and business partners.
De-mystifying Series: What Are Cloud Managed Services?
When companies are unable to keep up with the demands of managing their cloud applications internally, they hire an external vendor to manage applications, developments, and upgrades.
5 Tech Trends to Watch in 2018
With a new year comes new predictions about the future of technology. Will this be the year robots take all our jobs? Will Alexa and Siri start doing our laundry and picking up our kids from school?
The Appirio Way: Doing Agile
Now that you know about the foundations of Agile and the guiding principles of the Appirio Way, let’s take a look at some of the common methodologies under the Agile umbrella, as well as some of the i
The Appirio Strategist: How to Sell the Idea of a New Way
Whether you are in technology or not, strategy is usually the twelve-ton elephant in the room that is impossible to wrangle, and often misunderstood.
The Appirio Way: Being Agile
First off, Agile is not a methodology, but a collection of practices for software development, based on Agile principles. These principles were published as the the Agile Manifesto.
4 Quick Tips From a Productive Multitasker
Multitasking is performing multiple tasks at once, and if not done correctly, can be an inefficient way to work, and consequently, cause performance to suffer
ASC 606 — What It Is and Why You Should Care
The announcement of the Financial Accounting Standards Board (FASB) ASC 606 standard has transformed the way organizations will analyze, evaluate, and recognize revenue.
4 Steps to a Fitter Email Program
We want you to keep your email programs at the top of their game, so we’ve created a checklist to to incorporate this ‘strength training’ into your work day!
The Productive Value of Paid Time Off
In today’s work environment, mental health and work burnout are incredibly important factors that weigh on a manager’s mind.
Counting Down Appirio's Top 10 Most Popular Blogs of 2017
These blog countdown results prove that the Virtuous Cycle is now in full effect. Worker and customer experiences are intertwined … and equally important to the success of your company.
De-mystifying Series: What is HCM?
Companies are learning to foster an atmosphere of agility, productivity, and engagement through dedicated human capital management, or HCM.
Humanizing the Patient Experience with Collaborative Care
As consumerism continues to affect the healthcare field, patients are taking an increasingly active role in the decisions being made surrounding their health.
Ask the Expert: The Future of Talent Acquisition with Amy Ihrke