We’ve entered a new world of work, complete with remote employees, millennials, and more ways to engage with partners and customers around the globe than ever before. But all too often, this progress stops short when it comes to continuing education and skills training for workers.
According to the Harvard Business Review, the “skills gap” remains a problem for employers: “New technologies frequently require specific new skills that schools don’t teach and that labor markets don’t supply. Since information technologies have radically changed much work over the last couple of decades, employers have had persistent difficulty finding workers who can make the most of these new technologies.” That’s reason enough to concern your business with continuing education and skills training — to cultivate an agile, engaged workforce and reduce attrition in the process.
The role of talent management in the new world of work
Companies can’t simply invest in a digital Customer Experience and top talent and then abdicate responsibility; businesses are now tasked with creating incentives and opportunities for growth within their organization. Otherwise, prepare to lose your most valuable employees to companies with a more complete Worker Experience. In fact, Glassdoor estimates that 60 percent of millennials consider the most attractive job perk to be growth opportunities — not free snacks or on-site yoga classes.
When it comes to the employee lifecycle, it’s important to have a system in place for managing everything from recruiting all the way through learning, evaluating performance, and business results. Appirio partners with Cornerstone to make the employee lifecycle more transparent and interactive for companies. Cornerstone has their finger on the pulse of our changing workforce, as evidenced by these insights:
- Sixty percent of employees think they have the right to work remotely with a flexible schedule.
- Eighty percent of millennials want regular feedback from their boss.
- Eighty-nine percent of millennials think it’s important to be constantly learning at work.
Baby boomers and millennials both want flexibility, enjoyment, and the tools to keep learning and growing at work. And companies want workers with adaptive, specialized skills. So finding these workers isn’t the hard part; matching talent with organizations that will help hone their skills over the employee lifecycle is.
What’s next? Empower your connected workforce
Cornerstone puts employees at the center of the learning and development (L&D) strategy, providing companies with a one-stop resource for collaboration and information across all devices. Cornerstone Unified Talent Management makes every phase of the employee lifecycle visible on one platform, creating a single point of access that spans your entire workforce. Here are 3 steps to get started with evolving L&D for your workforce:
- Define your L&D mission and guiding principles. What do you hope to get out of growing your workers’ skills and offering learning resources?
- Identify business needs. Educated, agile workers mean happier, engaged employees. And engaged employees create happy customers. Why is L&D important to your organization? (Boosting morale, increasing your pipeline, etc.)
- Build a roadmap for success. Finally, prioritize initiatives and map out the people, process, and technology required to execute and innovate. Perhaps most importantly, who in your company will champion changes? Without support, even the most technically perfect implementations can fail.
Learn more about preparing your company for the future of work — everything from mobile solutions for employees to remote collaboration — from our ebook, The Future of Employee Engagement.