Our CRM Leadership … Solidified

Nicole Klemp

Since 2006, Appirio has been a strategic Salesforce partner and a leader in the cloud services space, helping improve customer and worker experiences for some of the world’s most well-known brands.

In 2016, Appirio joined the Wipro organization, and the melding of unique cultures, skills, and expertise began. Appirio has brought a vibrant company culture and transformational Virtuous Cycle methodology, to join Wipro’s broad set of capabilities and extensive global presence. Together, the organization has become an even stronger competitor in the industry.

In 2017, Appirio, a Wipro Company, earned several top awards in innovation and partnership. The company was placed in the Salesforce Services Winner Circle (3rd among the world's top 12 Salesforce services partners) by The Services Research Company (HfS), the leading analyst authroity on business operations and IT services. Appirio also won Salesforce’s 2017 Partner Innovation Award for work with McGraw Hill-Education, and received the first annual Salesforce Bolty Award for the company’s Lightning Bolt solutions to accelerate development of Salesforce Communities for retail and franchise operations.

Wipro named a “Leader” in Gartner’s “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide”


Since joining Wipro, Appirio has continued to verticalize the business, and created pre-built accelerators, including general business and industry-specific solutions for retail, manufacturing, health and life sciences, higher education, and nonprofit.

“This is a huge announcement for both Wipro and Appirio. It is our first major win together, and I’m personally very proud of the role Appirio has played in transforming Wipro’s culture,” said Chris Barbin, Appirio’s CEO. “This recognition is only the beginning of what we can do together; the future holds new and exciting things for our customers worldwide.”
See the full report here.


This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Wipro.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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