The Secret Life of Salesforce MVPs

May 29, 2015 John Gorup


Appirio has its share of Salesforce MVPs. But what they are and what they do is still a bit of a mystery. To find out more, I asked a few of our MVPs to answer some simple questions. I even got them to spill some secret information.

What is a Salesforce MVP?

Jeff Grosse: A Salesforce MVP is a person who is knowledgeable and passionate about helping others learn about Salesforce. They do this by contributing to the worldwide community of Salesforce users, developers, administrators, and executives. An MVP is a giver, not expecting anything in return, and contributes regardless of the recognition.

How does a person become an MVP?

Rhonda Ross: To me, the key word is “passion.” Figure out what it is that you love to do, and do more of it. Whether or not you are ultimately recognized as an MVP, you should enjoy what you do.

Jarrod Kingston: Consistent and valuable contributions to the community is the way to become an MVP. That could be blogging, answering questions posed in the answers community, helping with #askforce on twitter, contributing to user groups, etc. The key is being focused on contributing to the community for the sake of making the community better.

Andres Gluecksmann: A lot of new MVPs are surprised that they were nominated for the program. Most of the time they’re not thinking, What do I need to do to become an MVP? They are probably just thinking, Where else can I share/consume stuff about Salesforce that I can’t seem to stop thinking about? My path to MVP came in the form of my obsession with logging ideas. I loved the idea that I could log an idea and get an outpouring of community support going for it. Then watching some ideas get implemented is a special kind of fun, like, “Hey, look what I did!”

What’s the best part of being an MVP?

Jeff Grosse: The best part of being an MVP is coming together both virtually and in person with people who are as passionate about the platform as you are. Spending time with fellow MVPs, I learn, I am challenged, and I am in turn motivated to learn more and share more of what I learn.

Rhonda Ross: As a recent perk of the MVP program, all MVPs had the opportunity to take the Clifton Strengthsfinder survey. One of my top 5 strengths is that I am a learner. So for me, having the opportunity to learn from the other people in the program, having access to Product Managers to learn about upcoming features, being able to provide input, having free access to all online and instructor-led training classes, and having opportunities to present at various regional and national events (teaching others is the best way to increase your own learning) is the best part of being an MVP.

Jarrod Kingston: One of the best parts about being an MVP, to me, is the MVP Summit. I love that Salesforce gets us together as a group in person for a couple of days to collaborate, see the future, and simply enjoy time with one another. It is always a ton of fun to reconnect with the MVP family.

Mike Martin: In general, the Summit is an awesome perk — access to Salesforce executives and the product team, cool swag, fun parties. The whole experience taught me that the best part of being an MVP is the MVP Family — the community of Salesforce employees and other MVPs that have so much passion for similar things. Not once did I feel like a newbie; I felt right at home.

What are some of the hard parts of being an MVP?

Jeff Grosse: One of the hardest parts of being an MVP is combating the idea that “I want to become a Salesforce MVP because it will look good on my resume.” Being an MVP isn’t about you; it’s about being a giving and valuable member of a community.

Jarrod Kingston: Adding on to what Jeff said, it is important to stay consistent and even improve upon your contribution after becoming an MVP. You have to be very intentional in keeping up your contribution and trying to find ways to improve upon it.

Rhonda Ross: Learning to say no. As an MVP, so many special opportunities are offered to you, and I want to do them all! There are not enough hours in the day to accomplish that though, so learning to pick and choose which opportunities to accept and which to say, “No thank you” to was something I had to learn how to do.

Tell me about some future feature in Salesforce that you’re not supposed to share…

Jeff Grosse: The new Salesforce Tower being built in San Francisco is not only going to be the tallest building on the West Coast, but it will also be a fully functional international space station. They truly want to expand their reach beyond the clouds.

Jarrod Kingston: Safe harbor on this, but there is a new feature coming that is supposed to allow you to do something really cool in an entirely new way. Personally, I’m stoked about it!

Andres Gluecksmann: Email to Beer, Winter ‘16.

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