Customer Experience

Transform Customer Experience with a comprehensive digital strategy and the latest cloud platforms.

  • How Manufacturers Are Adapting Objectives and Prioritizing Technology in the Wake of COVID-19 and Beyond

    How Manufacturers Are Adapting Objectives and Prioritizing Technology in the Wake of COVID-19 and Beyond

    Learn how manufacturer Cox Powertrain transitioned to a WFH model, adjusted production shifts to reduce on-site staff, enhanced customer experience, and increased product distribution with Salesforce.

    Read More
  • IT’s Role Is More Important than You Think to a Positive Employee Experience

    IT’s Role Is More Important than You Think to a Positive Employee Experience

    Learn how technology can help your organization drive positive employee experiences, what you can do to improve IT engagement with employees, and how it can improve customer engagement and experience.

    Read More
  • How 3D Augmented Reality and Digital Content Are Revolutionizing Today's Consumer Experience

    How 3D Augmented Reality and Digital Content Are Revolutionizing Today's Consumer Experience

    Online shopping just got a lot more exciting. Get the details on how ThreeKit and Appirio are helping their clients reimagine customer experiences via 3D augmented reality and real-time imaging.

    Read More
  • How Harvard Is Reimagining the Digital Student Experience

    How Harvard Is Reimagining the Digital Student Experience

    Learn how technology has enabled Harvard University to pivot from in-person classes to remote learning and how the higher education industry is reimagining the student experience.

    Read More
  • We love hearing from you!

    Get In Touch
  • How Digital Transformation Is Helping the Airport Industry Adapt to the Impacts of Covid

    How Digital Transformation Is Helping the Airport Industry Adapt to the Impacts of Covid

    Get a first-hand perspective on how the pandemic has affected the travel industry and the tech solutions that have reinvented day-to-day operations to ensure safe and efficient travel for all.

    Read More
  • The Secret to a Successful Partnership and Salesforce Growth in Mexico with ITESO

    The Secret to a Successful Partnership and Salesforce Growth in Mexico with ITESO

    Learn how ITESO, a Jesuit university in Mexico, formed a unique partnership with Appirio to remotely deliver a new Salesforce solution and transform their students' digital experiences.

    Read More
  • Fireside Chat with Salesforce's Tiffani Bova and Wipro's Rajan Kohli

    Fireside Chat with Salesforce's Tiffani Bova and Wipro's Rajan Kohli

    Wipro’s Rajan Kohli hosts Salesforce’s Tiffani Bova in a fireside chat to discuss Tiffani's latest research on how customer and employee experience led to business growth despite 2020’s challenges.

    Read More
  • Loan Applications in a Digital Age

    Loan Applications in a Digital Age

    Learn how the banking and loan industries are using Salesforce to adopt digital applications that enable them to streamline home and refinance loans.

    Read More
  • How Cisco's technology has evolved and can improve your operations

    How Cisco's technology has evolved and can improve your operations

    Appirio’s Svatka Simpson chats with Karthik Chakkarapani and Rajan Koli, discussing Cisco’s digital transformation journey, creating customer experiences, and driving change in tech and CX.

    Read More
  • The Now Culture of Customer Experience

    The Now Culture of Customer Experience

    Hari Raja, Global Head of Appirio, hosts a fireside chat with industry experts Lisa Schreiber, Brian Solis, and Cesar Jelvez discussing the leadership challenges they faced in 2020.

    Read More
  • Bad Customer Experiences Drive People Away. So Does Bad Content.

    Bad Customer Experiences Drive People Away. So Does Bad Content.

    Read More
  • Six Questions to Ask when Transforming Your Customer Experiences

    Six Questions to Ask when Transforming Your Customer Experiences

    Read More
  • Seamless Commerce: Create a 360 Customer View Fueled by MuleSoft

    Seamless Commerce: Create a 360 Customer View Fueled by MuleSoft

    Today’s consumers are omnichannel shoppers, so offering frictionless experiences is crucial. With Appirio’s latest tool, founded on MuleSoft, you can stay in step with customer demands.

    Read More
  • Leadership Roundtable Series: Architecting our Solution1:42

    Leadership Roundtable Series: Architecting our Solution

    Watch Video
  • Salesforce’s IoT Cloud: A New Method for Closing the Experience Gap

    Salesforce’s IoT Cloud: A New Method for Closing the Experience Gap

    Read More
  • Leadership Roundtable Series - Closing the Experience Gap1:18

    Leadership Roundtable Series - Closing the Experience Gap

    Watch Video
  • Editors’ Picks: Our Top 10 Blog Posts from 2019

    Editors’ Picks: Our Top 10 Blog Posts from 2019

    Read More
  • People and Platforms Are Key to Higher Ed Digital Transformations

    People and Platforms Are Key to Higher Ed Digital Transformations

    Read More
  • Using Technology to Bring a Human Touch to Customer Experiences

    Using Technology to Bring a Human Touch to Customer Experiences

    Read More
  • Selling with One Voice: The Dreamforce Sales Keynote Recap

    Selling with One Voice: The Dreamforce Sales Keynote Recap

    Read More
  • loading
    Loading More...