Customer Stories

Discover how we're helping our customers create amazing experiences for their workers and customers

  • Georgetown Engages Faculty, Students, and Alumni in a Salesforce Community

    Georgetown Engages Faculty, Students, and Alumni in a Salesforce Community

    Appirio developed a customized Salesforce Sales Cloud CRM solution, featuring a full 360 view of both workers and customers, allowing Georgetown to provide a unique portal to students and faculty.

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  • In a World of Skills Gaps, Moen Prioritizes Development and Learning

    In a World of Skills Gaps, Moen Prioritizes Development and Learning

    The U.S. skills gap carries substantial shortages. In 2017’s first-quarter, The National Federation of Independent Business found that “45 percent of small businesses reported that they were...

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  • Workday: Trade a Cluttered Desk for a Single Source of Truth

    Workday: Trade a Cluttered Desk for a Single Source of Truth

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  • Hope Makes the Nonprofit Customer Experience Unique

    Hope Makes the Nonprofit Customer Experience Unique

    “The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s...

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  • How Companies Like Boxed and Wegmans Have Mastered Employee Engagement

    How Companies Like Boxed and Wegmans Have Mastered Employee Engagement

    The culture at Boxed has been key to building a brand that stands out amid big box wholesale clubs. “Our goal is to strengthen the overall employer-employee bond,” Huang recently told Benefit News.

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  • A Look at the Current Challenges in Higher Education

    A Look at the Current Challenges in Higher Education

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  • Appirio Worker Experience Tour ‘17 Enlightens in The Big Apple

    Appirio Worker Experience Tour ‘17 Enlightens in The Big Apple

    Appirio rounded out the spring leg of the Worker Experience Tour at Manhattan’s delightfully boudoir-esque Redbury Hotel. The speaker lineup was padded with top industry execs and thought leaders,...

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  • Chicago’s Worker Experience Tour: Expanding the 6 Percent

    Chicago’s Worker Experience Tour: Expanding the 6 Percent

    It was a rainy, but far from sluggish, day in Chicago when we brought the Worker Experience (WX) Tour to its fourth stop at the modern industrial Savage Smyth event space. Featured speakers...

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  • WXT Boston: Leaders from The Broad Institute and General Atlantic Talk Transformation

    WXT Boston: Leaders from The Broad Institute and General Atlantic Talk Transformation

    At Appirio’s third stop on the Worker Experience Tour, business leaders converged on 9OFS, a gorgeous venue in the heart of Beantown. The event was headlined by executives from The Broad...

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  • How The First Tee Needed Salesforce for Greater Visibility

    How The First Tee Needed Salesforce for Greater Visibility

    As a growing company that brings golf to over 4 million youths every year, The First Tee needed help — and they knew upgrading their technology was necessary to manage that growth. The First Tee...

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  • Big Thinking at the Worker Experience Tour in Atlanta

    Big Thinking at the Worker Experience Tour in Atlanta

      Small details placed throughout the W Atlanta – Buckhead’s top floor bar ensured that attendees of the Worker Experience Tour felt appreciated. From the welcoming floor mats to custom-made...

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  • YETI’s Customer Experience Boosted By New Retail Store

    YETI’s Customer Experience Boosted By New Retail Store

    In the 90s, online retail emerged and forever changed the face of the entire industry. Customers began purchasing goods online, making an overnight success out of early online retailers. As a...

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  • How Iqarus Uses Salesforce to Gather Life-Saving Data

    How Iqarus Uses Salesforce to Gather Life-Saving Data

    For over 40 years, the professionals at Iqarus have been providing intelligence-driven health solutions in high-risk environments (like on a Diving Support Vessel operating in the North Sea). As a...

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  • Iqarus: Salesforce & Saving Lives1:44

    Iqarus: Salesforce & Saving Lives

    David King with Iqarus, who provides medical services in high risk environments, talks about how Salesforce helps employees find the information they need in order provide better services to customers

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  • Experian Employees Get Social with Salesforce Chatter

    Experian Employees Get Social with Salesforce Chatter

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  • Creating the Ultimate Worker Experience with Experian1:52

    Creating the Ultimate Worker Experience with Experian

    Kelli Stephenson from Experian discusses how Salesforce Chatter establishes reliable lines of communication with employees and drives their global recognition program. By providing employees with more

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  • Why Kaplan Moved HR to the Cloud

    Why Kaplan Moved HR to the Cloud

    When Kaplan wanted to create a better Worker Experience for their thousands of global employees, they chose to ditch manual, paper-based processes, for an intuitive, employee-centric cloud solution.

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  • Why Kaplan Moved HR to the Cloud1:35

    Why Kaplan Moved HR to the Cloud

    Jim Rennie discusses how Kaplan uses data and technology more informed decisions about their employees. By utilizing Workday, employees and managers can be more effective with higher system engagement

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  • Rehrig Makes Smart Waste Collection Even Smarter

    Rehrig Makes Smart Waste Collection Even Smarter

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  • Rehrig: Cutting Waste with Salesforce1:47

    Rehrig: Cutting Waste with Salesforce

    Rob Martin shares how adding technology to their waste containers allows them to capture detailed service information and optimize driver routes. With real-time data insights, Rehrig has increased pro

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