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Six Ways to Combat Innovation Stagnation
Here are six ways you can refresh your company's Worker Experience and inject energy and innovation.
Why Company Culture Matters: Empowering Employees with Process and Technology
Culture's the most influencing factor driving value for your organization. And its influence demands alignment with the Worker Experience.
Building on Mission Makes a Strong Culture and Happy Workers
Corporations who hold themselves socially responsible have the power to effect change ... and further engage their workers in the process.
The Productivity Prescription: How To Create A More Productive Workforce
Are You Ready For Salesforce Lightning?
In the cloud and social era, both customers and workers have grown accustomed to fast-improving digital experiences. The digital age has exposed a new challenge for companies the world over...
Georgetown Engages Faculty, Students, and Alumni in a Salesforce Community
Appirio developed a customized Salesforce Sales Cloud CRM solution, featuring a full 360 view of both workers and customers, allowing Georgetown to provide a unique portal to students and faculty.
Culture, Not Products, Will Define Future Leaders
Most business leaders inherently know that culture is important, but few know exactly how to go about crafting, building, or shifting a culture.
How the CIO Drives Culture
Today's culture is increasingly more about the collaboration systems you use — how you share a document, how you find information about your customers, how you give a team member a promotion.
The Intersection of Technology & Culture - The Changing Role of the CIO
Today’s CIOs are being asked to oversee business functions beyond traditional IT, in order to drive innovation and transformation across the entire business.
Workplace Culture Versus Corporate Culture: The Difference in the Details
Explore the differences between workplace culture and corporate culture, and learn how they contribute to a strong WX.
A New Phase for Appirio, A New Challenge For Its CEO
When my co-founders and I started Appirio in 2006, we wanted to create a company where people couldn’t wait to come to work. We had been part of “the grind” and we wanted this company to be different.
Building Brand Advocates: Emotionally Connecting to the Customer
Emotionally-influenced consumers are less inclined to be price sensitive, while being more likely to support and recommend your brand to their friends and family.
Our CRM Leadership … Solidified
Wipro named a “Leader” in Gartner’s “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide”
Satisfied Customers: An Outcome of the Virtuous Cycle
A well-planned CX journey requires high levels of dedicated care and a personalized sales approach.
Appirio's Employee Community Lightning Bolt
Appirio's Employee Lightning Bolt solution is built using Salesforce Communities & Lightning -- meaning you can roll out a beautiful, consumer-grade employee community with minimal development.
Humanizing the Patient Experience with Collaborative Care
As consumerism continues to affect the healthcare field, patients are taking an increasingly active role in the decisions being made surrounding their health.
Thriving with Appirio’s Cloud Management Services
What happens after implementation? Have you considered how much support your teams will need to ensure that your Worker Experience doesn’t suffer? How will you thrive?
How Restaurants Use Technology to Focus and Connect
Connected Customers, Stores, and Workers — organisations across the industry are highly-focused on delivering a differentiated experience to their customers, and are looking at how technology can help
Appirio’s CRM HealthCheck
Your CRM was supposed to support your business transformation. But a bad Worker Experience is leading to a bad Customer Experience. It’s time to fix your CRM with an Appirio CRM HealthCheck.
An Introduction to Salesforce Lightning Bolts