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Marketplace Onboarding Reimagined

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© 2019 Appirio, Inc. cloud@appirio.com 888.680.7227 www.appirio.com MARKETPLACE ONBOARDING REIMAGINED In a world where innovation and automation are constantly improving key business processes, retail organizations often find themselves stuck in the past when it comes to onboarding new vendors and merchants. Today's vendor onboarding process is often done manually and falls on the shoulders of a single individual, resulting in an experience that is riddled with inefficiencies, redundancies, and takes weeks, if not months, to complete. Introducing Appirio's Vendor Onboarding Experience — a modern, fresh take on the vendor experience for retail organizations. This flexible and fully customizable Lightning Bolt solution leverages the latest in Lightning Flow to guide vendors through an immersive onboarding process, while collaboration and communication tools expedite the time it takes to complete the journey. This start-of-the-art solution organizes and simplifies the chaotic and complex — increasing both vendor and employee happiness, productivity, and engagement. Offering a highly-personalized platform, this solution provides a clear and accurate picture of the entire onboarding journey and at-a-glance insights to effectively prioritize customer outreach and engagement efforts. This solution includes: APPIRIO FOR RETAIL An intuitive, streamlined onboarding experience your vendors will love Transform the Onboarding Experience at the First Interaction Team & Task Assignments Transform the process into a collaborative effort by providing vendors and merchants with the ability to quickly create an onboarding team and to assign each onboarding task to the appropriate subject matter expert. Guided Workflows Enable vendors and merchants to navigate in comfort and with ease as the solution leverages the latest in Salesforce Lightning Flow to guide users through each step of the onboarding experience. Onboarding Roadmap and Timeline Provide vendors with a crystal clear view of the path to a successful onboarding experience and at-a-glance insights into where they are on the journey in real-time. Progressive Unlocking & Access Customize the order in which the onboarding steps must be completed, and grant vendors and merchants with more and more access to the solution as they unlock follow-up steps and features.

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