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Seamless Commerce: A Cross-Cloud Solution

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Today's customers are engaging with brands in more ways than ever before. And they want every in-store, online, and mobile interaction to be easy, relevant, and consistent. Brands that want to survive and thrive in the age of unified commerce must integrate and innovate their retail systems fast – or lose customers. Closing the experience gap at every step of the shopper's journey. SEAMLESS COMMERCE: A CROSS-CLOUD SOLUTION 01. cloud@appirio.com | 888.680.7227 | www.appirio.com © 2019 Appirio, Ltd. 01. Fully integrated marketing tech stack The MuleSoft integration framework connects Commerce Cloud, Marketing Cloud, Service Cloud, and IoT-enabled devices, so companies have the right data to provide consistent customer experiences. 02. Cross-channel marketing promotions With seamless data connectivity, marketers can send personalized promotions whenever, wherever, on any device. 03. Personalized shopping experiences anytime, anywhere Shoppers see the same cart, promotions, and targeted recommendations on any device – mobile, in-store, or in-browser. 04. 360 customer view extended to brick and mortar With innovative technologies like Magic Mirror and Shopping Assistant, Seamless Commerce tracks in-store interactions and merges them with digital insights for a complete view of the customer. With Appirio's Seamless Commerce Solution, you'll get ... 05. A New Way to Shop Transform the in-store experience with IoT and digital interactions that mirror online and mobile shopping. When companies struggle to connect the right data sources and stay ahead of AI and IoT trends, they risk falling behind innovative competitors.

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