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3 Types of Salesforce Communities

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OUT OF THE BOX CUSTOM BRANDED FULL CUSTOM Salesforce Community Cloud enables companies to easily create a branded site (an online community) that connects customers, partners, and employees with each other and to the data and records they need. When it comes to selecting a community solution that meets your specific goals, timeline, and budget, you have three broad template choices: Out of the box, custom branded, and full custom. Contact us to start creating your Salesforce Community. • Salesforce Community themes give you standard page templates that enable you to build your community experience, with limited options for customization. • It's the super fast and easy way, but gives you only minimum control over the community's look and feel, as well as overall user experience. • To deliver a truly seamless and personalized digital experience, you'll want a solution that works within your brand and digital properties. That's generally what the out of the box template can do. • A custom branded template uses the existing themed templates with your custom colors and branding added in, giving you more control over the design and user experience. • You benefit from the efficiencies of using a template, saving you time and providing the ability to utilize custom pages and a custom user interface (UI) when needed. • Create a consistent branded style and voice that matches up with content and messaging at all other customer touchpoints online and in retail locations. • Match your corporate brand's look and feel with your desired user experience. With maximum control over theming and user experience, the possibilities are virtually endless. • Appirio offers Lightning Bolt solutions to help you create an online experience that seamlessly integrates with your other digital properties and channels. • Bolts are best-practice starting points and can be customized and expanded based on your specific business needs. Because Bolt solutions are built on the Salesforce platform, companies can be confident that every customer interaction is automatically captured in Salesforce CRM. cloud@appirio.com | 888.680.7227 | www.appirio.com SALESFORCE COMMUNITY CLOUD

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