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Higher Ed Express Strategy Solutions

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From Crisis Management to Strategic Retention Appirio Service Delivery Practice: "Our practice is about crafting the experience you want, not just configuring the platform. We accelerate the growth of your school by blending high touch advisory and delivery services to become a trusted partner, enabling you to orchestrate exceptional student experiences in a time of need." LEADERSHIP FOR EDUCATORS IN THIS TIME OF CHANGE: Creating order in a Time of Chaos There is a new normal in education that is being defined dynamically: • Communication and Trust is more essential than ever • Enhanced needs across the student life-cycle (Recruitment to Alumni) • Being "student-centric" is essential and required for long term survival • Digital Experience/Engagement is more important than ever There is no longer the luxury of creating a task force/having time to analyze/building scenarios of how to respond. Institutions must be agile to address the immediate needs yet simultaneously plan for the future. How do you do this when you didn't see this coming, have new/competing priorities and have a future you never imagined and your entire business model is changing. As crazy as it sounds, it is valuable to take a step back, pause for a moment to see where you are, where you need to be and re-prioritize. What are the options? What are the steps to create the experience to be successful? 01. Business Need: • Need to adjust/prioritize based on the current situation and the evolving operating model 02. Value Add: • Turns a crisis moment into a catalyst and provide direction on how/where to move forward 03. What it is: • Abridged version of our formal blueprint engagement to address both technical and business/functional needs • Ability to choose focus areas 04. What it Looks Like: • 2-3 week engagement depending on focus area(s) • Targeted workshops to address topics Appirio resources: • Strategy Consultant/ Business Architect • Tech Lead/Arch • Functional Solution Architect Client Involvement: • Executive Sponsor • SMEs • Access to Salesforce orgs if performing platform assessment • Availability to participate in 2-4 half-day workshops over 2-3 week period and additional ad-hoc meetings } & cloud@appirio.com | 888.680.7227 | www.appirio.com

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