The Future of Employee Engagement

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13 760 Market Street 11th Floor San Francisco, CA 94102 650.268.9911 Assess Your Current Worker Experience and Make a Plan of Action Now is the time to assess your current company practices and work environment in order to optimize for a more engaged workforce. Here are a few questions to ask yourself as you move forward: • What are we currently doing to engage employees? ○ What areas need improvement? • How do we measure employee engagement? • How does employee engagement contribute to achieving the strategic goals of the organization? • How do managers stay engaged with their direct reports? The future of employee engagement uses mobile as a primary means of communication, allows (and possibly encourages) remote work, and promotes working to strengths, rather than harping on deficiencies. If you want more engaged employees, your Worker Experience needs to promote collaboration, recognition, and organizational openness. Only then can you facilitate a happier, more productive workforce. And as an added business benefit, happy employees power customer-first initiatives. Basically, when you focus on your employees, everyone wins. All that being said, it's important to remember as you move toward a more engaged workforce that you can't engage at employees, only with them. Senior leaders need to find out what makes employees tick — through a combination of social and/or leadership events, routine face-to-face interactions, and surveys. By providing your employees with the technology and social support they need to succeed, your organization will have a distinct advantage as we move into new realms of engagement.

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