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Appirio Communications Management - Lightning Bolt Solution

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© 2018 Appirio, Inc. cloud@appirio.com 888.680.7227 www.appirio.com LIGHTNING BOLT SOLUTION Appirio Communications Management Deliver targeted actionable communications on a highly individualized, highly brandable platform Communicating and collaborating is at the heart of successfully managing a large organization. And in most cases, central employees driving communications to the greater organization find themselves frustrated by existing tools that offer limited collaboration and create unnecessary redundancy and confusion, costing both time and money. These fragmented systems often don't support centralized communication out to a multi-faceted organization, meaning individual messages must be created for each separate business unit or geography. In addition, current tools do little to support the ability of a business to improve marketing and promotional initiatives by collaborating to share ideas and resolve issues, further eroding results and profitability. Appirio Communications Management solves these challenges on the Salesforce Platform This Lightning Bolt Solution provides organizations a highly personalized platform to accurately and efficiently deliver targeted, actionable communications across business units and geographies. Engaging centralized and decentralized employees in a cloud-based, mobile first community, motivates them to become brand advocates, empowering them to do their jobs better and provide an exceptional, consistent customer experience. This solution includes: Communication & Collaboration Streamline management, operations and drive employee engagement with a mobile-first platform for sharing ideas and experiences in real time. Appirio Communications Management is a Lightning Bolt Solution ready to be installed today. Multi-Brand Enhance brand consistency by providing a central hub for all marketing related materials and communications. Support unlimited unique brands, images and logos in one community. Anytime Assessments Built-in survey and assessment tool lets you measure the success of your decentralized businesses, promotions and incentives in real time. Customizable Components Agile and quick to deploy, saving time and ensuring consistency when onboarding new business units, geographies, and new brands. Self-Service Collaboration Work in real-time across multiple locations, globally to easily share ideas and resolve issues. Support & Cases Provide corporate support to field level operations on needs ranging from process management, technical and human resources. Improve response time with self-service access to community knowledge and advanced case management.

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