Placement recognizes Appirio for its unique cloud services capabilities, end-user focus, and industry-sector approach
Highlights growing opportunities post-acquisition by Wipro
Indianapolis, IN — February 27, 2017 — HfS Research recently analyzed the capabilities of 12 Salesforce services providers, and positioned Appirio, a Wipro company, in the Winner’s Circle among a select group of industry players.
The Winner’s Circle distinction comes on the heels of Appirio’s recent acquisition by Wipro, a leading global IT services company. The integration of the two companies includes the consolidation of Wipro’s existing Salesforce practice under the Appirio brand and structure.
“Appirio has extensive experience in delivering Salesforce services,” said Khalda De Souza, Research Director at HfS Research and author of the recent HfS Blueprint on Salesforce Services. “Appirio is positioned in the Winner’s Circle in our Blueprint Report because of its end-user focus, industry sector approach and strong investments in tools. Appirio also received excellent reference client feedback, which highlighted industry sector understanding, analytics capabilities and vision as particular strengths.”
The report highlights Appirio’s unique focus on enabling outstanding worker and customer experiences that place the end-user at the center of engagements — a vision resonating with buyers across various industries and regions.
“In 2016 we made a big shift in the way we deliver results for our customers. We transitioned from being a cloud services provider to a company helping enterprises capitalize on the connection between worker engagement and customer satisfaction — what we call the Virtuous Cycle,” said Chris Barbin, CEO of Appirio. “This approach will continue to prove successful as we begin to focus on broader global expansion with the onboarding of more than 600 Wipro Cloud Application Services consultants and a combined total of more than 2,000 cloud experts.”
Appirio first entered the Salesforce services market when the company was founded in 2006. A decade later customers continue to reap the benefits from thousands of Salesforce enterprise engagements and a proven services methodology. The company differentiates itself by investing heavily in Fullforce Master and Fullforce Industry certified solutions, as well as continuing to grow its team of certified Salesforce professionals. It also offers customers a different experience by delivering every project using the Appirio Cloud Management Center, which houses a diverse suite of applications, pre-built solution accelerators, and a crowdsourcing community of more than one million designers, developers, and data scientists.
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Appirio, a Wipro company, is a global services company that helps customers create next-generation worker and customer experiences using the latest cloud technologies. Our free-thinking consultants deliver unmatched customer value by creating actionable strategies, delivering results quickly, and helping organizations adapt to a new experience-driven era. We do this by harnessing the power of one of the world’s largest crowdsourcing communities and thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world’s largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.