Appirio Introduces Cloud Metrics for Salesforce.com Customers

September 18, 2012 Appirio

New Metrics Offering Combines Automated Discovery Tools, Benchmarks and Expert Analysis To Improve the Architecture of Salesforce.com Deployments

Offers Free Automated Report for Salesforce Customers

San Francisco, Calif. – September 18, 2012 – Appirio, a cloud solution provider, today announced a new Cloud Metrics offering to help CIOs and CRM directors measure and benchmark the performance, configuration and complexity of their Salesforce environments.  Designed to complement Salesforce’s personalized account review reports, this new offering helps companies better understand a wider variety of system metrics – from code and test coverage, to security and visibility models, to overall user adoption – and compare those to other Salesforce environments.

The announcement was made today at salesforce.com’s Dreamforce 2012 in San Francisco, the world’s largest cloud computing and enterprise technology event. To introduce customers to the service, Appirio is offering a free Cloud Metrics report to qualified customers attending Dreamforce 2012.  To sign up, visit Appirio booth #701 or our website.

Appirio’s Cloud Metrics for Salesforce.com gives those overseeing and directly managing Salesforce applications an objective measure of their technical health. By having insight into issues around security, configuration complexity, custom code sprawl and inadequate test coverage, IT managers can quickly and easily identify any technical issues and maximize the business’ return on investment.

Cloud Metrics provides IT executives and administrators alike with concrete data they need to assist in making trade-off decisions on feature requests, or to help determine where to fund necessary platform investments to ensure the environment is cost-effective and agile enough to keep pace with the speed of business change.

Appirio’s Cloud Metrics offering pulls data from across more than a thousand Salesforce-related projects, captured in the Appirio Appirio Services Platform by the company’s 500 cloud experts. Appirio’s Appirio Services Platform is an integrated suite of applications, assets, analytics and intelligence that helps Appirio’s cloud experts and our customers implement, manage and measure enterprise cloud initiatives.

Comments on the News:
“We use the Appirio Cloud Metrics tool internally, and get amazing, real-time insight into the health and complexity of all of our Salesforce orgs, including our development and QA sandboxes.  It’s become an invaluable tool for IT to manage our increasingly complex, 100% cloud-based software architecture.  It’d be hard to imagine giving it up now – it’d be like flying blind in a plane with no instruments.”
– Glenn Weinstein, CIO, Appirio

“Salesforce.com has led the charge in helping companies measure the health of their CRM processes for years. It’s great to see an experienced partner like Appirio provide services that can measure the health of a given deployment.”
– Ross Piper, senior vice president, Enterprise Strategy & Alliances, salesforce.com

“Appirio’s cloud metrics data, combined with their expert consultation, gave us the actionable insight we needed to see what we were managing effectively and where we could improve. We don’t have access to as many orgs as Appirio does, so their data-based analysis was very helpful to validate some assumptions, to correct others, and to better engage with our business stakeholders.”
– Dianne Conley, VP of Marketing Systems, K12

Dreamforce 2012 is the industry’s largest cloud computing and enterprise technology event, welcoming more than 70,000 registered attendees to experience the power of the social revolution. With more than 750 sessions and 350 cloud companies in the expo, attendees can participate in interactive sessions, hands-on training with cutting-edge technology, thousands of live demos and unparalleled networking. In addition, Dreamforce welcomes special guests Sir Richard Branson, Founder of Virgin Group; Jeff Immelt, CEO of General Eletric; Gen. Colin Powell, former Secretary of State; Tony Robbins, Entrepreneur, Author & Peak Performance Strategist; and The Red Hot Chili Peppers. Dreamforce 2012 offers attendees everything they need to connect with customers, partners and employees in entirely new ways, under one roof.

Useful Links:

Read: Datasheet on Appirio’s Cloud Metrics for Salesforce.com
Visit: Appirio’s website for more information about Cloud Metrics
Watch: ChalkTalk about Appirio Cloud Metrics
View: Video on Appirio’s Appirio Services Platform

About Appirio
Appirio accelerates the cloud-powered business, helping enterprises achieve significant results from cloud applications and platforms like salesforce.com, Google and Workday. Appirio has worked with more than 300 enterprise customers including organizations like City of Los Angeles, Facebook, Flextronics, International Hotels Group, Japan Post Network, Ltd., L’Oreal, NetApp, NYU, Starbucks, Thomson Reuters and VMware. Appirio’s technology-enabled professional services are supported by a team of nearly 500 cloud experts and CloudSpokes, a more than 50,000 person-strong global cloud developer community. The company’s expertise and innovative brokerage technology have been recognized by organizations such as the World Economic Forum, Bloomberg BusinessWeek, InformationWeek, and IDC. Appirio has offices that span the U.S., Europe and Asia Pacific, and is backed by Sequoia Capital, GGV Capital and General Atlantic.

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