Popular tool that brings together salesforce.com and Google Apps now available on AppExchange and Google Marketplace
San Mateo, Calif. – May 8, 2012 – Appirio, a technology-enabled services provider that helps enterprises power their business with the cloud, today announced the addition of new user experience and customization capabilities to CloudFactor. An application that brings relevant salesforce.com information into Google Apps, CloudFactor has doubled its customer base during the first four months of 2012. CloudFactor allows users to access Salesforce CRM information in Gmail without switching back and forth between applications, boosting user productivity and improving customer intelligence.
Initially launched in 2010 as CloudWorks, CloudFactor is now being used by thousands and has expanded to include deeper integration with social media, improved search, customization and easier administration. CloudFactor has made it easier for users to access and manage relevant customer information, improving data quality and decision making. The application supports Group and Professional Edition Salesforce tenants and is now available to install via the Salesforce AppExchange and Google Apps Marketplace.
- Improved user experience and social media capabilities
- Deep Chatter integration supports mentioning people, stream filtering, and support for Chatter streams embedded in Google Sites
- Type-ahead filtering reduces effort required to search for relevant data
- Embedded Twitter search widget simplifies the search for relevant tweets
- New customization options and administration
- Add Salesforce objects to CloudFactor without code
- Clone and reconfigure CloudFactor standard apps
- Make CloudFactor fields read-only or required at the page-level
“We see businesses of all sizes recognizing the importance of putting business data in front of employees while they work in Gmail and Google Calendar, without having to switch back and forth between different applications,” said Wes Barkwill, director of product management, Appirio. “Appirio CloudFactor drives value for these businesses with a cloud-based service that is easy to install and configure, adapting to the specific requirements of each business.”
CloudFactor is part of Appirio’s Appirio Services Platform, an integrated suite of applications, assets, analytics and a crowdsourcing community, that is used to increase the value of Appirio’s services engagements. CloudFactor is a part of Appirio’s library of productized cloud connections including Cloud Storage, Cloud Sync and Social Selling for Jive.
Appirio Services Platform
Appirio’s Appirio Services Platform is an integrated suite of applications, assets, analytics and a crowdsourcing community to implement, manage and measure enterprise cloud initiatives. With the Appirio Services Platform, Appirio’s cloud experts and customers can get started quickly with assets from 1,000s of past projects, tap into the talent of a global developer community and measure themselves against the best in the industry. This means we can deliver high quality, innovative solutions, quickly and consistently.
Appirio accelerates the cloud-powered business, helping enterprises achieve real results from cloud applications and platforms like salesforce.com, Google and Workday. Appirio has worked with more than 300 enterprise customers including organizations like City of Los Angeles, Facebook, Flextronics, Home Depot, International Hotels Group, Japan Post Network, Ltd., L’Oreal, NetApp, NYU, Starbucks, Thomson Reuters and VMware. Appirio’s technology-enabled professional services are supported by a team of nearly 500 cloud experts and CloudSpokes, a more than 40,000 person-strong global cloud developer community. The company’s expertise and innovative brokerage technology have been recognized by organizations such as the World Economic Forum, Bloomberg BusinessWeek, InformationWeek, Gartner, and IDC. Appirio has offices in the U.S., Europe and Japan, and is backed by Sequoia Capital, GGV Capital and General Atlantic.