SAN FRANCISCO – May 6, 2015 – Appirio, a global cloud services company, has been positioned by IDC as a leader in Salesforce’s implementation provider ecosystem, according to the recently published IDC MarketScape: Worldwide Salesforce.com Implementation Ecosystem 2015 Vendor Assessment (doc #255142, April 2015). The IDC MarketScape specifically calls out Appirio’s agility, technical expertise, and future business growth strategy as key strengths.
“Our goal is to give partners and customers an alternative to the traditional consulting models that cannot keep up with the pace of innovation in today’s cloud economy,” said Chris Barbin, CEO at Appirio. “With well over 1,000 consulting firms in the CRM ecosystem, Appirio’s position as a leader in this IDC MarketScape is a testament to the depth and breadth we’ve built in the Salesforce ecosystem as well as our focus on customer success.”
The IDC MarketScape assesses the top 12 global service providers in the Salesforce ecosystem, highlighting Salesforce’s consulting partners and focusing on providers that have capabilities in EMEA, Asia/Pacific and the Americas. The MarketScape evaluates different providers based on quantitative and qualitative input from customers, Salesforce and the vendors themselves. Final placement in the MarketScape incorporates key factors for both short term and long term success.
“The companies positioned in this IDC MarketScape are considered essential vendors in the Salesforce ecosystem,” said Gard Little, Research Director, IDC. “We surveyed 75 customers of the vendors to understand which characteristics were required for a Salesforce implementation project to be successful. The number one characteristic was ‘the ability to achieve desired business outcome’ followed by ‘the ability to provide technical insights and competence’ — illustrating the need for any provider to have a blend of both business and technical expertise.”
Appirio is a global services company that helps customers innovate and win in the new cloud economy. As the leader in enterprise crowdsourcing, we deliver unmatched customer value by combining the world’s top talent with a unique cloud services platform. Our platform harnesses the power of one of the world’s largest crowdsourcing communities, thousands of ready to deploy assets, and leading cloud, industry and technical experts, to help our customers drive competitive advantage. Appirio is a trusted partner to some of the world’s largest brands, including Cardinal Health, Coca-Cola, eBay, Facebook, Georgia-Pacific, Home Depot, Moen, and Sony Playstation.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.