Unique Cloudsourcing Delivery Model Helps Speed Customer Time-to-Value for the Leading eSignature Cloud Solution
SAN FRANCISCO, Calif., May 15, 2013 – (DocuSign MOMENTUM)- DocuSign, the Global Standard for eSignature®, and Appirio, a global cloud services provider, today announced a partnership in which Appirio will provide implementation, integration and development services for DocuSign customers through a cloudsourcing delivery model that speeds customer time-to-value and lowers delivery costs. This unique delivery model uses a combination of technology and traditional and remote resources, along with crowdsourced assets from the CloudSpokes development community, to increase business speed and agility.
“Employees at ninety percent of the Fortune 500 use DocuSign because it can have a simple but dramatic impact on business operations and the customer experience,” said Mike Epner, SVP of Global Services, at Appirio. “This business impact, combined with the company’s close connection with our existing partners Salesforce.com, Workday and Google, makes DocuSign a natural area for us to expand our capabilities.”
With more than 310 million documents signed on the DocuSign Global Network, DocuSign’s focus on innovation and value beyond the signature has driven the company’s growth to more than 37 million users in 188 countries. The company attracts more than 60,000 unique new DocuSigners every day, who use the electronic signature solution to upload and sign documents more efficiently and optimize paper workflows. Just as DocuSign’s solution helps customers cut transaction time from weeks to minutes, this partnership will allow customers to start seeing return on their DocuSign investment in weeks not months.
“The service provider model of the past is broken – customers moving to a cloud solution want to see long-term results without a long-term project,” said Neil Hudspith, Chief Revenue Officer, DocuSign. “As a trusted partner to more than 500 customers, Appirio has figured out how to blend speed with business impact to help our customers harness the power of cloud transactions on the DocuSign Global Network.”
Starting in June, DocuSign will be able to tap into Appirio’s in-house cloud experts and the combined talents of 75,000 specialist developers in the CloudSpokes community. DocuSign, which has used CloudSpokes effectively in the past to expand R&D resources, will become the newest “Spoke” on CloudSpokes – a private community that acts as a hub for information and challenges using the DocuSign API. Appirio will be expanding its own use of DocuSign internally and will be investing in more DocuSign resources throughout the year to accommodate customer demand.
“As an existing customer of both DocuSign and Appirio, it’s great to see these two cloud leaders tightening their existing relationship to create a positive customer experience,” said Jason Seeba, Lead Marketing Technologist at BloomReach, who uses DocuSign for partner management, marketing operations and talent acquisition. “The ability to easily access technical expertise and existing integration and implementation assets is a huge benefit for a high-growth company that doesn’t want to distract our own resources from our core business.”
For more information about DocuSign and Appirio, please visit Appirio at DocuSign MOMENTUM at San Francisco’s Westin St. Francis, May 14-16, 2013. Appirio is a silver-level sponsor of the annual MOMENTUM conference and can be found online at www.appirio.com.
DocuSign MOMENTUM is the premier annual eSignature transaction management user conference. DocuSign MOMENTUM features industry thought leaders sharing insights, experiences, and best practices on adopting cloud, digital, and mobile technologies to dramatically enhance business results.
Appirio is a global services provider who uses crowdsourcing and cloud, social and mobile technology to help enterprises reimagine their business and become more agile. Appirio brings together technology expertise with a deep understanding of the way people work, and the nearly limitless skills of a crowdsourcing community of 70,000+ developers, to help enterprises transform relationships with their customers, partners and workforce. Appirio has worked with more than 500 enterprises, including organizations like Facebook, Intuit, Japan Post Network, L’Oreal, McGraw-Hill, NetApp, The Four Seasons, and Virgin America. The company is backed by Sequoia Capital, GGV Capital and General Atlantic.
About DocuSign Inc.
DocuSign®, The Global Standard for eSignature®, is the leader in eSignature transaction management. Global enterprises, business departments, individual professionals and consumers are standardising on DocuSign, with more than 50,000 new users joining the DocuSign Global Network every day. Today, that network includes more than 35 million users in 188 countries. DocuSign is used to accelerate transaction times to increase speed to results, reduce costs, and delight customers across nearly every industry – from financial services, insurance, technology, healthcare, manufacturing, communications, property management and consumer goods, to higher education and others. For more information, visit www.docusign.com or call 877.720.2040. Visit the DocuSign blog at www.docusign.com/blog and follow DocuSign on Twitter, LinkedIn and Facebook.