Featuring keynote speaker Micah Solomon, Customer Experience consultant and best-selling author, discussing meeting the highest customer demands in today’s digital economy
Indianapolis, IN — May 6, 2016 On Monday, May 9th, the Appirio Worker Experience Tour continues in Atlanta, Georgia, where local business executives will gather to hear industry experts and thought leaders speak about how leading companies are using cloud technology to improve employee engagement and increase customer satisfaction.
“Appirio research shows that the majority of C-level executives in the U.S. see acquiring and retaining talent as a top business challenge,” said Harry West, Head of Worker Experience Solutions at Appirio. “Yet, many companies still treat employee disengagement as a human resource issue, not a business growth barrier. Appirio believes that an exceptional Worker Experience drives an exceptional Customer Experience, and that they are both equally important to the success of any company.”
Held at the W Atlanta Midtown hotel, the tour stop features keynote speaker Micah Solomon, Customer Experience consultant and best-selling author. The event also includes a Worker Experience Success Panel comprised of visionary business leaders who will share their personal challenges and successes in driving a compelling Worker Experience.
Leveraging cloud-based solutions from world-class partners such as Salesforce, Workday, Amazon Web Services, Google, Cornerstone OnDemand, and Dell Boomi, Appirio works with customers from all over the world to improve the Worker Experience and deliver an exceptional Customer Experience. The Worker Experience Tour aims to showcase the knowledge gained from these interactions and to help organizations struggling with one or more of the 3 basic challenges of engaging the next generation of workers:
- Provide consumer-grade technology that speeds up work tasks and offers simple, easy-to use platforms.
- Enable new ways of working that better reflect the evolving realities of today’s diverse and globally distributed teams.
- Eliminate barriers to information that keep leaders and their workforces from making well-informed, real-time decisions.
To register for an Appirio Worker Experience Tour event for free and see a complete list of speakers, please visit: http://event.appirio.com/wxtour16/
Appirio is a global services company that helps customers create next-generation Worker and Customer Experience using the latest cloud technologies. Our free-thinking consultants deliver unmatched customer value by creating actionable strategies, delivering results quickly, and helping organizations adapt to a new experience-driven era. We do this by harnessing the power of one of the world’s largest crowdsourcing communities and thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world’s largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.