Nonprofit / Higher Education

Salesforce Communities: How to Find the Magic

Hope Makes the Nonprofit Customer Experience Unique

“The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s...

A Look at the Current Challenges in Higher Education

Why Nonprofits Need Industry-standard Data Architecture

  Whether it’s helping children, saving the environment, or curing disease, a nonprofit’s biggest challenge is fulfilling its mission. But challenges such as sustainability, donor engagement, and...

How to Connect with Students as Customers

DeVry University: Updated Technology for Staff and Students

Since they opened their original school in Chicago in 1931, DeVry University has been dedicated to career-focused, real-world degree programs. Their programs are intended to fit any student’s...

Salesforce for Nonprofits: Unique Challenges and Solutions

Between employees, donors, volunteers, vendors, and members, nonprofits have many complex relationships to manage. And nonprofit professionals understand the value of every constituent...

What Higher Education Should Know about Salesforce

CRM has extended beyond the boardroom and arrived in the classroom (so to speak). Students take on a number of roles in the realm of higher education; they move from prospective candidate to...

Learn How to Create a Great Constituent Experience

Ask the Experts: What are the Technology Needs of Nonprofits?

Nonprofits are in a unique situation when it comes to IT strategy. Under constant pressure to lower operating costs, nonprofits need to run lean operations, while still building constituent...

What Nonprofits Should Know about Salesforce

An individual can engage with a nonprofit in a number of ways: as a donor, a volunteer, a board member, or an event organizer (to name just a few). And of course, constituent relationships change...