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Hope Makes the Nonprofit Customer Experience Unique
“The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s...
A Look at the Current Challenges in Higher Education
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Whether it’s helping children, saving the environment, or curing disease, a nonprofit’s biggest challenge is fulfilling its mission. But challenges such as sustainability, donor engagement, and...
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Since they opened their original school in Chicago in 1931, DeVry University has been dedicated to career-focused, real-world degree programs. Their programs are intended to fit any student’s...
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Between employees, donors, volunteers, vendors, and members, nonprofits have many complex relationships to manage. And nonprofit professionals understand the value of every constituent...
What Higher Education Should Know about Salesforce
CRM has extended beyond the boardroom and arrived in the classroom (so to speak). Students take on a number of roles in the realm of higher education; they move from prospective candidate to...
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Ask the Experts: What are the Technology Needs of Nonprofits?
Nonprofits are in a unique situation when it comes to IT strategy. Under constant pressure to lower operating costs, nonprofits need to run lean operations, while still building constituent...
What Nonprofits Should Know about Salesforce