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  • Appirio @ The Salesforce World Tour London 20183:51

    Appirio @ The Salesforce World Tour London 2018

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  • Banking Gets Smarter with Salesforce Einstein AI

    Banking Gets Smarter with Salesforce Einstein AI

    Find out how Salesforce Einstein AI is transforming the retail banking experience for customers and workers alike.

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  • 3 Things You Should Know Before Starting Automated Testing

    3 Things You Should Know Before Starting Automated Testing

    Find out what you need to know about the automated testing framework before you start automating your testing process.

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  • Why We’re Right, Even When We’re Wrong: The Struggle with Confirmation Bias

    Why We’re Right, Even When We’re Wrong: The Struggle with Confirmation Bias

    How can we become more aware of our own biases? Confirmation bias is an everyday phenomena, where we actively seek out information agreeing with our perspective, while at the same time ignoring facts

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  • Georgetown Engages Faculty, Students, and Alumni in a Salesforce Community

    Georgetown Engages Faculty, Students, and Alumni in a Salesforce Community

    Appirio developed a customized Salesforce Sales Cloud CRM solution, featuring a full 360 view of both workers and customers, allowing Georgetown to provide a unique portal to students and faculty.

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  • Is Automated Testing Right For You?

    Is Automated Testing Right For You?

    Take a closer look at automated testing, because it's helped us revolutionize our delivery process and drive consistent, calculated releases to our customers.

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  • How AI-Powered CRM Drives Digital Transformation in Financial Services

    How AI-Powered CRM Drives Digital Transformation in Financial Services

    In today’s era of big data and customers who increasingly favor ecommerce and online banking, the financial services industry is facing a wave of change.

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  • Transition to Lightning Flow

    Transition to Lightning Flow

    With Winter ‘18, we’re starting to see the emergence of a new capability in the Lightning Platform — Lightning Flow.

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  • Using QCP in Salesforce CPQ

    Using QCP in Salesforce CPQ

    Find out how to implement QCP into Salesforce CPQ with minimal potential for mistakes.

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  • 5 Steps to Drive Higher Email Engagement

    5 Steps to Drive Higher Email Engagement

    Consumers are growing more particular about the emails they will and won't open. Here are some steps to ensure your email creates a high engagement rate.

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  • Appirio: The Customer Success Partner For The Customer Success Platform

    Appirio: The Customer Success Partner For The Customer Success Platform

    Appirio is all about outcomes. It’s about the amazing outcomes we create for our customers every single day. And honestly, I believe that’s why we are ALL here.

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  • Meet Nigel: The Conversational Salesforce Bot1:09

    Meet Nigel: The Conversational Salesforce Bot

    NiGEL, the Next Generation Engagement Layer, is an interactive mobile application that works with business applications — Salesforce, Google, Workday and more.

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  • Why Company Culture Matters: Empowering Employees with Process and Technology

    Why Company Culture Matters: Empowering Employees with Process and Technology

    Culture's the most influencing factor driving value for your organization. And its influence demands alignment with the Worker Experience.

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  • Journey Builder Deep Dive: How the ‘Object Activity’ Can be Your Best Friend

    Journey Builder Deep Dive: How the ‘Object Activity’ Can be Your Best Friend

    If you are using both Salesforce and Salesforce Marketing Cloud, and you have installed Marketing Cloud Connect, you may have noticed additional Journey Builder activities have opened up to you.

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  • How to Build Code-free Dynamic Emails with Marketing Cloud

    How to Build Code-free Dynamic Emails with Marketing Cloud

    Displaying dynamic content in your emails no longer requires writing custom code. If you can drag-and-drop, click buttons on-screen, and build emails from a template in Marketing Cloud.

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  • Thriving with Appirio’s Cloud Management Services

    Thriving with Appirio’s Cloud Management Services

    What happens after implementation? Have you considered how much support your teams will need to ensure that your Worker Experience doesn’t suffer? How will you thrive?

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  • Georgetown University: Reimagining the Higher Ed experience with Salesforce2:44

    Georgetown University: Reimagining the Higher Ed experience with Salesforce

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  • How Restaurants Use Technology to Focus and Connect

    How Restaurants Use Technology to Focus and Connect

    Connected Customers, Stores, and Workers — organisations across the industry are highly-focused on delivering a differentiated experience to their customers, and are looking at how technology can help

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  • Appirio Scoring Engine for Salesforce

    Appirio Scoring Engine for Salesforce

    Enhance your Salesforce organization with dynamic, automated, easy-to-configure scoring capabilities.

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  • Marketing Cloud for the Worker Experience

    Marketing Cloud for the Worker Experience

    Transforming Employee Engagement & Communication

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