Cloud Metrics Launches on AppExchange

May 15, 2013 Appirio

by Naoki Tsukamoto (@nikes63)

We are excited to announce that after being run hundreds of times, Appirio Cloud Metrics is now available on Salesforce.com’s AppExchange!  Since its debut at Dreamforce 2012, Appirio’s Cloud Metrics has already made a great impact on companies ranging from lean start-ups to global multi-nationals with multiple orgs.  Cloud Metrics is a FREE one time snapshot report of key metrics from your Salesforce org that helps you easily identify areas such as Configuration, Code, Administration, and User Adoption that may need optimization.

Cloud Metrics has become an indispensable tool for Salesforce Administrators and Architects who want a better level of awareness about what is in their Salesforce environment, especially those that have:

  • recently inherited a new org
  • managed the same org for years
  • become responsible for multiple orgs across multiple countries

How does this help an Administrator manage his or her Salesforce org?  As described in the Cloud Metrics for Everyone blog, Cloud Metrics has provided insights to solve suspected problems such as:

  • Need for stricter governance and change control processes – Benchmarks helped convince reluctant business stakeholders that their change requests were far above the norm.  This led to discussions on how to keep limited resources focused on the highest priorities.
  • Excessive testing and support with each new release – High levels of custom code with low validation and workflow rules, triggered a discussion about opportunities to reduce custom code with configuration options.
  • High maintenance effort required for every profile related change – Report indicated a large number of profiles but no permission sets which led to consultation of how to better leverage permission sets.

You may identify with some of these challenges or may have a different set of challenges.  You may even share some of these challenges, but can justify the decision for heavy custom code to meet unique business needs or accelerate user adoption.  The point of Cloud Metrics is not that there is a right and wrong set of metrics for your org, but to promote the need to measure in order to improve your org.  It’s like when I get on the scale every morning, I have to keep telling myself a quote from management consultant Peter Drucker, “what’s measured, improves.”  Or more topically, as Phil Wainwright captured in this blog, it’s about tallying the technical debt in your Salesforce org before you lose the agility you love so much.  The act of measuring will start a conversation which will lead to insight and opportunities to improve your org.

But don’t take our word for it – run Cloud Metrics today and let us know how it helps you manage your Salesforce org more effectively by leaving comments on this blog post or posting a review on AppExchange.

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