Surgical Case Management Solution Demo

April 17, 2019 Scott O'Connell

Discover a next-generation portal for doctors, providers, schedulers, and medical staff that simplifies surgical supply and medical device orders.

Built on the Salesforce Community Cloud, this structured and guided ordering experience helps doctors select the right products based on the specific procedure they’re performing.

Features

  • See scheduled surgical cases in list and calendar form - The provided details include the specific procedure, supplies, facility, medical team, and notes. 
  • Easily create a new order - Simply click the + sign to add a new case. Set the date and time of the surgery, duration, and urgency. 
  • Find what you’re looking for fast - You can ‘favorite’ facilities by selecting the star icon. You can also search for a facility using the search field. 
  • Save time with guided ordering - Products are preloaded based on procedure type; for example, orthopedic, ankle replacement surgery. You can drill down into highly specific procedures within a branch of medicine. 
  • Link a specific order to an individual surgical case -  Let’s say patient Mary Smith is having an ankle replacement. The doctor performing her procedure can order surgical supplies by selecting her procedure from a list and can easily make changes to the case’s preloaded supply list. 
  • Set custom cases for your practice - Search for specific products and create your own custom procedures to simplify and speed up future ordering. 
  • Connect directly with a rep from within the tool - You can send and receive messages and select and link to a specific surgical case in these communications. 
  • Get order status notifications - Set email and SMS notification preferences and get updates as your case goes through the order lifecycle. 
  • Reduce order errors - A streamlined, guided process makes it easy to track orders and make changes in one place. 
  • Add medical team members - Search for members by name in the search field and click the + sign to add them to a surgical case. 

Have questions? Connect with a Health & Life Sciences expert or visit the Appirio Blog to learn more.  

 


 

 
 
 

About the Author

Scott O'Connell

Scott O'Connell is the GTM Manager of Appirio's Health and Life Science vertical. He is an experienced marketing professional with a successful track record of helping companies bring products to market, improving their brand awareness, and fostering customer engagement.

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