Delivering customer and worker success through the Virtuous Cycle.

June 9, 2017
Technology is too often seen as a silver bullet to address pain points in the customer journey. Happy workers make happy customers - a recent study by Aberdeen demonstrates that an engaged workforce delivers a 233% improvement in customer loyalty. Appirio's Virtuous Cycle provides a framework to help organizations focus on the right outcomes and capabilities needed to deliver better experiences for workers and customers.
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The Virtuous Cycle
The Virtuous Cycle

Happy workers. Happy customers. It's a Virtuous Cycle. https://appirio.com/resources/the-virtuous-cycle